FAQ | คำถามที่พบบ่อย

How can I order?

You can order easily on this website. This website is regular online store and is very similar to any big online stores such as Lazada or Amazon for example. Following is step by step instruction:

  • add desired product and its requested quantity to the CART (click on ADD TO CART button).
  • once you have added all desired products to the cart, then go to the CART (click on the cart symbol in the right upper corner of this website).
  • check all products in the cart and total price including shipping costs if all is OK with you.
  • click PROCEED TO CHECKOUT button
  • fill in all necessary details such as your full name, address, email, phone No. etc.
  • choose payment method, how you want to pay your order.
  • tick your approval with terms and conditions with click on the box beside “I’ve read and accept the terms & conditions” sentence.
  • click PLACE ORDER button.

We will process the order immediately after we receive your payment.

How you ship my order?

We ship all orders via Thailand Post as registered airmail package or via EMS (Thailand only).

How long it takes for delivery of my order?

Delivery within Thailand takes 1 – 2 days. Delivery outside of Thailand usualy takes approximately 10 – 15 days, but should not take more then 20 days.

When you will ship my order?

We process all orders immediately after we receive the payment. The orders are shipped within 1 – 2 working days.

How much will I pay for shipping?

Shipping is calculated at the checkout. It depends if you are in Thailand or outside of Thailand. Please check checkout page for price for shipping.

What should I do if I not get the shipment within 20 days?

We recommend to contact your local post office with the shipment number. You can find the shipment number in our confirmation email that your order was completed and shipped. If your local post office will be not able to tell you the actual status of your shipment and its delivery date, then please contact us immediately. Please mention your order number in your message.

Will my order be shipped in a discreet package?

Yes of course! All orders are packed discreetly.

How can I pay my order?

You can pay your order online with following payment methods:

  • Bank transfer – bank transfer to our Thai bank account
  • PayPal – if you do not have a PayPal account, you can pay with your credit or debit card